Shipping and returns

📦 Shipping & Returns Policy

Shipping

  • Orders are processed within 2–5 business days after payment confirmation.

  • Once shipped, delivery usually takes:

    • USA: 3–6 business days

    • Europe: 5–10 business days

    • International: 10–20 business days (depending on location)

  • You’ll receive a tracking number by email as soon as your order is fulfilled.

Returns & Replacements

Our products are made to order and fulfilled by trusted production partners.
Because of this, we only accept returns or replacements in the following cases:

✅ Damaged items upon arrival
✅ Printing errors or incorrect items sent
✅ Lost shipments

If any of these issues occur, please contact us at miosverse@gmail.com within 7 days of receiving your order.
Include your order number, photos of the issue, and a short description — we’ll review it and provide a replacement or refund if applicable.

Non-returnable items

Since all products are made to order, we can’t accept returns for:

  • Wrong size ordered

  • Change of mind

  • Items damaged due to customer use

Please make sure to check our size guide before ordering.

Lost Packages

If your order doesn’t arrive within 30 days, contact us at miosverse@gmail.com.
We’ll open a claim with our production partners and send a replacement if the package is confirmed lost.

Contact

For all support inquiries, please email us at miosverse@gmail.com